Our friendly customer-care team is eager to assist you with your order. Questions, concerns and returns are always handled in a courteous and helpful manner. You can call our Customer Care Center at 301-498-7191 between 10:00 a.m. and 6:00 p.m. EST, Monday through Friday.

ONLINE ORDERS
Website orders can be placed 24/7 - everyday of the year.

PHONE ORDERS
Orders can be phoned in between 8:00 a.m. and 6:00 p.m. EST, Monday through Friday. 301-498-7191

MAIL ORDERS
Mail your order to us by filling out the Order Form. Send completed order form to address below.

14625 Baltimore Ave.

Suite 423

Laurel , MD 20707

FAX ORDERS
Fax your order 24/7 by filling out an Order Form and fax to 301-490-9839

PAYMENT METHODS
Online orders can be paid using major credit cards:

BACK ORDERS
you will be notified by phone or e-mail if an item is not available to ship within a few business days. When we call or e-mail to alert you that an item is back ordered, we will offer you the option of waiting to have your order shipped when the item is available or you may choose to cancel that portion of your order.

QUANTITY LIMITS
We reserve the limit to reserve the quantities.

PRICING
Prices are subject to change. We reserve the right to correct any price posted in error and will notify you of any pricing error prior to shipping your order. At that time, you may choose to pay the corrected price or cancel your order.

DAMAGES
If merchandise arrives in damaged condition refuse delivery. If damage is concealed, please retain all packaging and damaged goods for inspection by carrier’s representative. Notify us immediately. We will assist in making the claim with the carrier and will quickly send you replacement merchandise. Damages and shortages must be reported within 72 hours by calling our Customer Care Center at 301-498-7191 between 10:00 a.m. and 6:00 p.m. EST, Monday through Friday.

GUARANTEE
We are so confident you'll like our products, prices and service that we guarantee it! We will do everything possible to make sure you'll want to come back to our online store again and again. If, for any reason, you are not satisfied with a product you purchase from us, a prompt refund of the item purchase price (excludes shipping) or an exchange will be made.